I have bought quite a few Empire of the Dead models from Jim and Tori at Rochester Models including this little beauty: an Ornithopter.
I guess that ornithopter has become a generic word for an animal kingdom-based flying machine but I am a career zoologist so I must - pedantically - insist that this is a dragonfly: an Aeshnacopter, if you will. :)
This is a great model that comes with alternate heads that can make it look very different. I opted for the Prussian-look to match my IHMN North Star Society of Thule.
A word about West Wind's customer service: I lost one of my wings and as this is an expensive quality model wrote to West Wind asking if I could buy another.
A few days later two arrived in the post - two because they are matched left right pairs and I hadn't specified which I wanted.
Not finding an invoice I rang up Wendy Cooper who declined further payment - all part of the service.
Now THAT is customer service!
I read this expecting it to be another company who have poor customer service, so that is really gratifying to hear.
ReplyDeleteIndeed.
DeleteGo, West Wind! Andy and Wendy are quality people, that's for sure.
ReplyDeleteRight on, Chris.
DeleteThat is very good kudos to them!
ReplyDeleteI was impressed, Simon. It wuld have been entirely reasonable if they had charged me.
DeleteThat is excellence customer service and I love West Wind for that
ReplyDeleteIt is the great advantage small business can have - engaging with their customers.
DeleteThat's very nice indeed.
ReplyDeleteIt's a lovely model. The wings are cleverly done to resemble a real dragonfly.
DeleteWhat a wonderful mini! Thanks for showing that, as the wings and alternate heads are not up on the West Wind site.
ReplyDeleteYes, from memory youe get four different heads - the same as the gyrocopter.
DeleteFabulous all round!
ReplyDeleteIt was, Michael.
DeleteNice model and good job on the service :-)
ReplyDeleteYes.
DeleteThis is a wonderfull model! Love it!
ReplyDeleteGreetings
Peter