
I thought I would share my experiences of ordering from this supplier.
I place a Euro41 order on the 17th August and received an automated acknowledgment of my payment via Paypal.
The website promises despatch within "4-5 days or 14 working days maximum".
On 31st August, I sent an email asking why my items had not been despatched (as indicated on the Maxmini website which listed my order as 'processing').
No reply.
On 5th September, I put in a complaint via Paypal (opening a dispute).
No reply.
On 6th September, I noticed that the Maxmini website had been updated with new products. However, they were unable to reply to my complaint of the 5th.
Sooooo, I have made a claim for my money back via Paypal.
If Maxmini don't reply then after ten days Paypal will rule in my favour and if (note: if) there is any money in the maxmini account they will refund me.
If Maxmini have cleaned out their account then it is my tough luck.
If Maxmini do reply this could all drag on for another month before Paypal rule - see above.
In my experience, when a company don't supply paid for items and won't reply to emails it is not good - even if the website is being updated with new offers.
Maxmini operate out of Poland so I guess I will probably end up charging my E40 up to experience.
Oh well, John
PS. Anyone else dealt with Maxmini recently?