Saturday 2 July 2011

Problems with GW Fine-Cast


Be warned, there are manufacturing and quality control problems with Games Workshop's fine cast model range.

The above picture is one of a number on the Wayland Games website.

Wayland have taken the whole range off sale until the problems are resolved as the rejection rate was running at 50%.

It would probably be a good idea to examine any purchases carefuly before parting with your hard-earned until this is sorted.

9 comments:

  1. I bought one and there was no faults on it, they may of just had a bad batch? Personally I think this move by GW will be great in the long run, just got to sort out these teething problems.

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  2. I agree that in the long run this will be a welcome replacement for pewter units, however, there is no excuse that quality control didn't catch this product before it was pushed out to retailer(s).

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  3. I have seen quite a few different models in fincast, and not one of them has had a defect. I think Wayland Games somehow got a bad batch of models.
    If you buy these in the stores, you can look at the cast first. If you buy by mail order, you can always call GW Customer Service and get a replacement, so I don't see a big problem.

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  4. Dear Guys
    The fine-cast resin seems to be a rather unusual mix. Resin and plastic are, I believe, chemically similar and this stuff seems to have some qualities of both.
    I suspect that they will sort the QC out, either by improving the process or by raising the rejection rate, but they will have to do something.
    These are expensive, premium, models and the customer will demand quality.

    Personally, I shall cheer the demise of metal.

    John

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  5. And of course Wayland Games have no ongoing issues with GW do they?

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  6. To be fair to Wayland this problem is not unique to them, there have been a lot of reports of poor QC on Finecast, predating Waylands check (IIRC they did the check because of the reports - and photos - on the net):

    http://s1106.photobucket.com/albums/h376/mechanicalhorizon/

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  7. And here:

    http://www.dakkadakka.com/dakkaforum/posts/list/371719.page

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  8. GW have a problem. The current mould quality is not good enough for a figure at the price offered.

    I understand that they are using the original metal-moulds as a cost measure, hence the new material formulation. However, they may have created a whole new set of problems for themselves.

    One of the problems of modern bureacratic management structures is that the decisin makers are isolated from the coal face and people lower down who point out problems are considered trouble makers and removed.

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